Byron / Warner Robins: (478) 956-0121

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Licensed and Insured

Meet ProTech

At ProTech Services, we take great pride in our many years of service to our customers in the Middle Georgia area. Over the years, we have provided thousands of Middle Georgia homes and businesses with the best maintenance, replacement, and repair solutions. Our team looks forward to servicing your home and or business needs for heating, air conditioning, and plumbing services.
Our team of technicians receive continuous training on new and innovative procedures and equipment. Our staff is equipped to find answers to most of your questions and is prepared to schedule a technician to come to your home. No call is too large or too small for us to handle. At ProTech, we offer all the options of service with upfront prices.

Our Company

Barbara Belletieri and Gene Dudley, the original owners of ProTech Services, started a small plumbing company in 1998 called Payless Plumbing. Payless quickly became known for its intense focus on customer service, professionalism, and reliability. Recognizing the demand for the same quality service in the heating and air conditioning industry, Gene and Barbara expanded in 2009 to form a new company called ProTech Services.

ProTech Services now offers a full spectrum of residential and commercial plumbing, heating, and cooling services throughout the Middle Georgia area, whose hallmark is exceptional customer service, unquestioned professionalism, and unsurpassed reliability.

Our Mission

We will be the premier company in all the markets we serve. We will provide unsurpassed customer service by empowering employees to satisfy the customer and by delivering more than we promise. We will grow the company governed only by our ability to maintain an excellent level of customer service. We will operate with impeccable integrity in our dealings with employees, customers and vendors. We will treat our employees as we do our customers. We will only employ the most capable people committed to excel in their duties through their own efforts and with company support.
We will support our employees by providing a fair benefits package, continuous training, and a safe work environment. We will take an active role in our community and will encourage and support our employees who volunteer in their communities. We will strive to have a positive impact on the local economies of the market in which we serve. We are committed to becoming more environmentally friendly and in supporting our clients who are also concerned about the environment.

We offer services in Macon,
Byron, Warner Robins,
Eatonton, and Greensboro,

If your home is in the vicinity of these neighborhoods or
have any other questions, please don’t hesitate to reach out.
Contact your local office now to get the quickest service.
Our business hours are 8:00 am – 5:00 pm est, everyday 
of the week.
Asked Questions

Do you give free estimates?

During normal business hours (8:00am until 5:00pm), for the heating and air side of the business, it is a free estimate on change out only for a new system. For a service call on heating and air, it’s a $69 trip charge, plus the cost of any work we perform. For the plumbing side of the business, during normal business hours (8:00am until 5:00pm), it’s a $69 trip charge, plus the cost of any work we perform

Do you offer warranties?

Yes, we have unsurpassed warranties on our products and services. Each task has its warranty period, which is stated on the invoice/
estimate about that task. Our warranties are equivalent to the standards in our trade.

Are you a member of the better business bureau?

Yes. We have been a proud member of this exceptional organization since 1998. We are committed to being ethical in all endeavors
of business. We believe that customer satisfaction and ethical practices are crucial to our success. And we want you to call us back the
next time we can be of service to you.

Why are you wearing shoe covers?

We wear booties inside of our customer’s homes to protect your flooring & carpets from dirt & germs that we may have picked up on our

Why do you wear rubber gloves?

We wear disposal latex gloves because of germs & other materials we may touch when we work on customer’s pipes. This keeps us
from passing on germs from one location to another, which protects us & you!

Does it cost more after business hours?

Our service rates are the same any time of day or night, 24 hours a day, 7 days a week. However, we charge an $89 trip charge after
hours, weekends, & holidays.
Do you take credit cards?

Yes. We currently accept Visa, Master Card, Discover, & American Express.

Can you bill me?

Normally we collect after completion of work. This keeps our collection costs to a minimum, which helps keep us moderately priced,
thus saving you money. If you are with a company/corporation or business we will review your credit application in order to bill you.

Do you offer same day service?

Yes, we offer same day service on most task requests. If a call is placed before 1:00 p.m. on any workday, we are adequately staffed to
handle any call that same day (except digging or trenching which are governed by State Registrations of a minimum of 24-hour notice).
After 1:00 P.M. depending on dispatch load, we may be able to provide same day service or at least within 24 hours of the placed call.

What do you charge per hour?

We do not charge by the hour! We charge by the job. We offer a “flat rate” pricing before we do the work. That is to ensure that our
pricing stays the same no matter how long it takes the technician to do the task.

Does it cost more after business hours?

Our service rates are the same any time of day or night, 24 hours a day, 7 days a week. However, we charge a $158 trip charge for heating and air related services and a $125 trip charge for plumbing related services during after hours, weekends, and holidays.