Terms & Conditions

Welcome to ProTech Services (“Company,” “we,” “our,” or “us”). By accessing or using our website (protechservicesga.com) and our HVAC services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Services Provided
   We offer HVAC installation, maintenance, and repair services for residential and commercial properties. The scope of services is outlined in our service agreements and may be subject to additional terms.
    
   
2. User Responsibilities
   You must provide accurate information when scheduling services.
   You agree to allow access to your property for scheduled HVAC work.
   You are responsible for maintaining a safe environment for our technicians.
    
   
3. Pricing & Payments
   Service pricing is provided upfront or upon request. Taxes and additional fees may apply.
   Payment is due upon service completion unless otherwise stated in a written agreement.
   Late payments may incur additional fees.
    
   
4. Cancellations & Rescheduling
   Late cancellations may be subject to a cancellation fee.
   We reserve the right to reschedule services due to unforeseen circumstances.
    
   
5. Warranties & Liability
   We provide a limited warranty on parts and labor as specified in your service agreement.
   We are not liable for damages caused by misuse, lack of maintenance, or unauthorized repairs.
   Our liability is limited to the cost of the service provided.
    
   
6. Intellectual Property
   All content on this website, including text, images, and logos, is our property and may not be copied or used without permission.
    
   
7. Privacy Policy
   We collect and use personal information in accordance with our Privacy Policy.
    
   
8. Information Collection
   We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our website, as well as which of our Web pages you have accessed.
   
   Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication.
   
   We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
   
   
9. Information Use
   We use the collected information of name, phone number, email and address primarily for our own internal purposes, such as providing and maintaining our services and website to fulfill requests for information, and provide customer support.
   
   Phone numbers and texting opt in data will not be shared, sold or rented to third parties/affiliates for marketing or promotional purposes.
   
   
10. Consent
    By using our Air Conditioning Specialist—Home of the ProTech Plumber website, you consent to the collection and use of information. If you have opted in to receive marketing and promotional texts, calls, and emails from or on behalf of Air Conditioning Specialist—Home of the ProTech Plumber and its affiliates, you consent to weekly marketing emails as well as using an automated system or auto dialer for any purpose, including HVAC services. Consent is not a condition of purchase, and you can opt out at any time. To opt out of emails, click the unsubscribe link at the bottom of the email.  To opt out of texts, simply reply STOP and no further messages will be sent, or text HELP for assistance. Message and email frequency vary. Message and data rates may apply. You may also call us to opt out at any time at 478-300-2514.
    
    
11. Changes to Terms
    We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.
     
    
12. Governing Law
    These Terms are governed by the laws of Georgia, U.S. Any disputes shall be resolved in the courts of Georgia, U.S.
     
    
13. Contact Information
    If you have any questions about these Terms and Conditions, please contact us at:
    ProTech Services
    130 Gralan Drive
    Byron, GA 31008
    se*******@pr***************.com
    protechservicesga.com
    478-300-2514